Returns & Exchanges

Items may be returned within 30 days of delivery. There is no restocking fee.

Return shipping is free for your first return or exchange. Returns or additional exchanges of an item that has already been exchanged do not qualify for free return shipping.

To be eligible for a return or exchange, items must be unworn, unwashed, and undamaged, with the original tags and packaging.

Every return is inspected upon arrival. Once your return has been checked in and approved, we will issue a refund to your original payment method within 5 business days. Please allow additional time for your bank or card provider to process the refund.

Items returned worn, washed, or altered, or after the 30-day return window, may not be accepted.

If you need a different size, we offer one complimentary exchange per item, subject to availability. To request an exchange, email us with your order number and the size replacement you would like. Once we receive and approve the original item, we will ship the replacement.

If you later return or exchange the replacement item, return shipping costs are your responsibility. If the requested size is no longer available, we will refund the returned item to your original payment method.

We stand behind the quality of our products. If your item has a manufacturing defect, you can report the issue within 30 days of delivery.

Coverage includes defects in materials, printing, stitching, or garment construction that result from manufacturing rather than normal use. If a defect is confirmed, we will provide an appropriate resolution, which may include a repair, replacement, or refund, in accordance with applicable law. Any required return shipping for an approved claim will be covered by Toxic Society.

Normal wear and tear, accidental damage, misuse, unauthorized alterations, and damage caused by improper washing or drying are not covered.

To report a potential defect, contact support@toxicsociety.com with your order number and a description of the issue. We may request photographs or additional information to evaluate your claim.

We reserve the right to limit or refuse returns and exchanges in cases of misuse, such as a pattern of excessive returns or items returned in a condition that does not meet the requirements above. This policy is applied consistently to all customers, and if we decline a return or exchange, we will explain why.

Sticker purchases are final sale, except in cases of defective, damaged, or incorrect merchandise.

Posters may be returned within 30 days of delivery, provided they are unused, unframed, unmounted, and in resalable condition. Please send the poster back in its original protective and shipping packaging. Customer pays return shipping for poster change-of-mind returns.

If a sticker pack or poster arrives damaged, defective, or incorrect, contact support@toxicsociety.com and we will make it right at no additional cost to you.

To start a return, exchange, or defect claim, email support@toxicsociety.com with your order number and let us know which you are requesting. We will reply with the next steps.